Professional Services

World class professional Bika LIMS Services at Cape Town prices

Commercial Services

Professional Bika LIMS services are available from independent vendors and Cape Town based project sponsors Bika Lab Systems Pty Ltd. Bika Lab Systems does implementations and codes Senaite customisations and add-ons to extend the core functionality

Service Based Pricing

All tasks are performed by highly experienced and qualified professionals

Pay only for Services Consumed

Laboratories pay only for the services they consume - not for software licenses, user seats, or unused subscriptions, nor monthly retainers

As in-house skills grow during the implementation and early operation, support requirements deminish

Most laboratories reach self-sufficiency in six to nine months, making us of professional support only occasionally

Support is provided through prepaid service buckets that are used on-demand

Bika Lab Systems' service-based support delivery, empowers laboratories toward independence

Implementation Options

Full Implementation projects or cherry-pick from:

Requirements Analysis · Functional Specification
Customisations · Testing
Installation · Server platform, back-ups and security
Data Migration
LIMS Configuration, Branding
Training
Start-up Assistance
Post-implementation maintenance and support

Minimise Cost with Smart Implementation

Open Source enables laboratories to reduce costs through in-house participation

Service-based pricing directly rewards self-starting laboratories that consume fewer support hours

Depending on each lab’s technical skills and willingness to learn, substantial savings can be achieved compared to typical commercial LIMS projects

Assigning super-users to assist with system configuration and acceptance testing, greatly reduces the need for training

Support is optimized through using the Bika tracker. Well-documented support requests help engineers resolve issues quickly

Voluntary community assistance is available on Bika's Slack channels

How much does LIMS cost

Standard LIMS implementation consists of two main components:

1. Installation and configuration

2. User training and onboarding

That determines costs: the amount of configuration required and the technical capability of the lab team

For small laboratories with uncomplicated configuration and skilful users, implementation can be as low as $ 5,000. $ 0 if you choose to install and configure the LIMS yourselves.

Costs increase rapidly with customisations - effort depends on the functionality required. Most common request is new instrument integration which starts at $2500

Bika on the Cloud

For minimal risk and financial outlay, smaller labs are advised to consider hosted standard Bika LIMS, which includes routine upgrades and maintenance