Professional Services
Commercial OperationsCommercial Bika LIMS ventures are undertaken by Cape Town based Bika Lab Systems Pty Ltd in co-ordination with other service providers in Southern Africa Former certified Bika Service providers Naralabs and Riding Bytes evolved into driving the Senaite LIMS project, built on earlier Bika code. Bika Lab Systems continues to contribute to Senaite and coding further add-ons Service Based PricingBika LIMS is Free and Open Source an can be used by unlimited users, on unlimited servers, without licence fees or vendor lock-in All services are performed by highly experienced and qualified professionals and except for Coding, all costed at South African rates OptionsSupport onlyTechnical and User support for your own installation. Pay only for hours consumed OR Full Implementation projectsFull LIMS implementation cycles Supplementary servicesAugment inhouse capabilities, cherry-pick from
Gap AnalysisBika's mature ISO disciplined functionality is a good match for most labs, but an early Gap Analysis is the first step in establishing an implementation plan and cost estimate from lab requirements, matching Bika's functionality and defining gaps to be plugged, typically instrument interfaces, COA layout, etc. Requirements and Specification documentation onlyTo be accurate wrt required functionality, Specification documentation can be written up from analysis and billed as a sub-project before the lab solicits customisation and implementation quotes from vendors CustomisationsBika implementations can be customised on your own code. Cost is determined by complexity of the improvement or feature, and accurately quoted on after analysis and specification |
Affordability and Open Source Implementations
Bika on the CloudFor minimal risk and financial outlay, smaller labs are advised to consider hosted standard Bika LIMS 2023 Bika Lab Systems prices are $425 for installation, hosting at $250 per month Should the lab requires specific customisation, a standalone installation is needed, terrestrial or on the cloud Maintenance and Support
No license fees or monthly User and Technical Support retainers Pay only for Services ConsumedOver time, in-house skills grow strong, diminishing support requirements and Bika Lab Systems favours prepaid support buckets of 10 hours or more which the lab uses only when needed, ordering another as the current nears its bottom. Based on the knowledge gained during implementation phases, we often see labs go independent in six to nine months, only using occasional support Production server stackBika runs like a train on secure and robust industry proven Linux. Debian and Ubuntu are most popular. Dedicated secure and firewalled LIMS server recommended, i7 Quad core CPU · 64GB RAM · 240GB SSDs in RAID Industry grade Bika LIMS production server installations should include the equivalent of
Production and Training instancesWe recommend installing both Production and Test/Training servers The Training server is used for acceptance testing, and thereafter as e-learning sandbox for users to uninhibitedly test real life scenarios without fear of interrupting production |
NGOs, Unis and Start-upsContact us re favourable prices to deserving NGOs, Academic Institutions and start-up laboratories. Investing, only through the success of our clients do we sustain the project Upgrades. LIMS MaintenanceSo as not to fall behind and your data structure old, it is advised Bika installations be upgraded regularly. The upgrades are free and often client sponsored They can be run by inhouse IT staff or, depending complexity, by Bika from support bucket balance Minimise CostDepending on in-house skills levels and zeal for learning, labs can shave much off top-end prices. Allocating super-users to assist with configuration and testing significantly reduces training Support can be optimised through effective use of Bika's online tracker - posting well researched questions gets support staff on cue fast Service based pricing rewards hard-working labs consuming fewer hours of support. Voluntary assistance remains available from users on the various Bika forums 
Pick two of Fast, Good and CheapBeware the Iron Project Management Triangle Good,Slow and Affordable works best Organic MarketingAll client sponsorship are announced on Bika channels and carried in news items. Bika LIMS has a heavy search engine weight for laboratory search terms and sponsors see their Google rankings and web visibility improve Advancing Bika Open Source LIMS. Premier Sponsors, see your logo there
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